Shipping policy

Shipping Information

Shipping Costs & Delivery Conditions

We offer various shipping options for Germany, Austria, Switzerland, and other countries. Shipping costs depend on the order value and destination country.

Germany: Shipping costs €2.95; free shipping for orders over €99.00.
Austria: Shipping costs €9.90; free shipping for orders over €139.00.
Switzerland: Shipping costs €14.90, including customs feesAttention: Import VAT may apply. You are responsible for paying it yourself.
France, Finland, Italy, Netherlands, Poland, Sweden, Slovenia, Croatia, United Kingdom: Shipping costs €9.90; free shipping for orders over €139.00.
Norway: Shipping costs €14.90.
USA: Shipping costs €14.90.
United Kingdom: Shipping costs €14.90

Processing Time & Delivery Duration

All orders are processed within 1–3 business days after receipt of payment. Delivery times vary depending on the destination and shipping method, but are generally as follows:

Within Germany: 2–5 business days
Within Europe: 4–10 business days
Switzerland, Norway, USA: depending on customs clearance and shipping provider, 7–14 business days

Please note that delays may occur during periods of high order volume or under special circumstances.